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Change your residential or mailing address

You can change your mailing address with us using a number of different methods.

When you request that we change your residential or mailing address online you will need to:

  • tell us your date of birth (for verification purposes)
  • provide your new:
    • residential address
    • mailing address (if different)
  • provide the addresses of your rated properties
  • tell us:
    • your full name
    • contact phone numbers
    • your current email address
  • provide details of animals affected by these changes
  • add any further comments
  • if these changes relate to a business or company upload a confirmation letter on business letterhead.


Request change of residential or mailing address

 

Or you can choose one of these four alternative methods:

  1. in person: at any of our Customer Service Centres
  2. over the phone: 03 5272 5272 we will require some personal details to make these changes
  3. email [email protected] with your request
  4. offline: please print the form below
All requests for company changes of address must be in writing preferably on company letterhead.

Common Questions

Council issues rate notices in the first few of weeks of August of each financial year.

If you have not yet received your Rate Notice for 2024-2025 you need to contact us to ensure that we have your correct mailing address and request that a copy of your notice be sent to you.

Alternatively, you can view and print out your current rate notice when you have a myGeelong account with us.

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