Disability services and contacts

National Disability Insurance Scheme
For information about disability support services in the region, please visit National Disability Insurance Scheme (NDIS) webpage.
Disability supports for Greater Geelong residents
- Commonwealth Home Support Program
Our Community Care Department is a Commonwealth Home Support Program (CHSP) service provider.
For more information, visit our Commonwealth Home Support Program webpage. - Supports for people with disabilities
Information about where you can get help or find someone to talk to about family violence.
For more information, visit our supports for people with disabilities webpage. - Community Directory
Information about community organisations, groups, clubs, services, associations and facilities based in the municipality.
For more information, visit our community directory webpage. - Geelong CBD accessibility map
The Access Map Central Geelong and Waterfront outlines accessible parking, gradients, seating, telephones, local landmarks and accessible travel routes in Central Geelong and the Geelong Waterfront.
For more information, visit the Geelong CBD accessibility map webpage. - Digital access in the community
There are a number of locations throughout our municipality where you can access free WiFi or computer use.
For more information, visit our digital access in the community webpage. - Geelong Regional Libraries
Geelong Regional Libraries are dedicated to providing easy access to resources and services that are inclusive and that respect their community’s diversity. They demonstrate a strong commitment to accessibility across all of their branches.
For more information, visit the Geelong Regional Libraries Accessibility webpage.
General disability supports services
- AskIzzy
Online platform connecting people with services that meet their needs.
For more information, visit the AskIzzy website. - Lifeline - Where to go
Lifeline prides itself on being 'In Community, For Community and With Community'. For information on support services available in the Geelong & South West Victoria regions, visit the Where to go website.
Translating and Interpreting Service
If you need an interpreter, call 131 450 or visit the Translating and Interpreting Service website for more information.
The National Relay Service is available as a phone solution for people who are deaf or have a hearing or speech impairment. It's available 24 hours a day, 7 days a week Australia-wide.
All calls are confidential.
- TTY users phone 133 677 then ask for 1300 366 356
- Speak and Listen users phone 1300 555 727 then ask for 1300 366 356
- For SMS relay, use 0423 677 767
- For Internet Relay calls, visit the Make an Internet Relay call page and use this number: 1300 366 356
- For Captioned Relay calls, visit the Make a captioned relay call page and use this number: 1300 366 356.
Connect with us
There are numbers of ways you can connect with the City of Greater Geelong:
- Sign up to the weekly CITY NEWS eNewsletter
- Read about our community news and updates
- Follow the City of Greater Geelong Facebook Page
Community Inclusion Unit
The Community Inclusion Unit takes great pride in its commitment to inclusivity and accessibility, and as part of these efforts, the Community Inclusion Unit collaborates with all departments and is always available to address any concerns or questions related to access and inclusion, providing invaluable support to the community.
Please contact the City for more information or to request alternative formats on 03 5272 5272 or online via the general enquiry form.