The Building Services Booking system allows members of our community an opportunity to book appointments directly with the Building Services team.
Book a meeting with a building officer
Using the online booking system, customers can choose to meet in person, online via Microsoft Teams video call, or by phone.
The three ways you can meet with the building services team are:
- In person: All in-person bookings are held at Wurriki Nyal Civic Precinct, 137–149 Mercer St, Geelong.
- Over the phone: The allocated technical officer will call you directly at the time you nominate in the booking form.
- In an online meeting: A Microsoft Teams link is automatically generated and included in the meeitng invite sent directly to your email. You do not need to have Microsoft teams installed on your computer or phone. The meeting link will open in your web browser.
If you have any troubles with the booking system or you have any feedback, email [email protected].
Booking types
| Service | Duration | Format | Description |
|---|---|---|---|
| Application or Document Drop-off | 5 minutes | In person | To submit completed forms or documents without technical advice required. The Officer attending will check form for completeness and can provide you with timeframes of when you would be expecting a response. No technical advice will be provided. |
| Pool and Spa Registration and Compliance | 20 minutes | Online, phone or in person | To find out more about the requirements for Pool and Spa Registration and Compliance matters for your own property |
| Technical Advice on obtaining a Building Permit | 20 minutes | Online, phone or in person | Great place to receive some Technical Advice on what is required if you are thinking of a building or renovating project. Note if you have already appointed a Private Building Surveyor it is best to speak with them. |
| How to obtain Copies of Plans and Supporting Documentation | 15 minutes | Online, phone or in person | Landholders are able to obtain copies of plans and supporting documentation for their own property. We are unable to assist in providing this for your neighbours |
| Questions relating other people's builds | 15 minutes | Online, phone or in person | We can only provide you with limited information on what 'other people' are constructing. We encourage you to contact the Private Building Surveyor whose name is on the site sign out the front of every construction. NOTE - we can only undertake investigations of potential illegal works if these are in writing. |
| General Building Inquiry | 15 minutes | Online, phone, or in person | For general advice about building rules, exemptions, or documentation requirements before starting a project. |
| Ongoing or Existing Case Inquiry | 15 minutes | Online, phone, or in person | For customers who have already submitted a building application, permit, or request and want to check its status, provide additional documents, or discuss next steps. Please include your application number (if known) and any relevant property details so we can assist you efficiently. |
Page last updated:
We are glad that you find this page helpful!
Submitting feedback... Please wait.
An error occured! Please try again.
Feedback submitted successfully!
Thank you for your feedback. We value your input and will use it to improve our services.