Skip to main content

Accessible Communication

Accessible and inclusive communication is essential for ensuring that everyone, regardless of their abilities, can access and engage with information effectively.
accessible_communications_image

Language Guide

Disability language guides promote respectful, inclusive language. They raise awareness about how words affect views on disabilities. Using person-first language helps avoid stigma. People with Disability Australia created a guide to reflect real experiences.

 

People with Disability Australia (PWDA) Language Guide

Download the PWDA Language Guide

For more information, visit the People with Disability Australia Language Guide webpage.

 

More information and contact

Please contact the City for more information or to request alternative formats on 03 5272 5272 or online via the general enquiry form.

If you have a hearing or speech impairment you can use the National Relay Service to contact the City free of charge on 13 36 77. Alternatively, you can visit the National Relay Service website for more information on this service.

The City offers an interpreter service which can be accessed on 13 14 50

Page last updated: