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LGBTQIA+ Support Services

Everyone deserves to feel safe, supported, and connected. Whether you’re looking for wellbeing or mental health support, information about local services, or someone to talk to, the services below can help.

Couch with rainbow colours

This page is not an emergency response service. If you ever need urgent help, please contact these 24-hour services:  

  • 000 if in immediate danger
  • Lifeline - 13 11 14 - crisis support and suicide prevention
  • Safe Steps on 1800 015 188 family and domestic violence crisis support
  • 1800RESPECT - 1800 737 732 - support for people affected by domestic, family, or sexual violence.

Key Local Service

Drummond Street Services / QHub 📞 03 9663 6733

Local counselling, peer support, and programs for LGBTQIA+ individuals, families, and young people.

Health Services

Barwon Health - Voice Clinic 📞 03 4215 0826

Gender affirming voice therapy for gender diverse adults. 

Barwon Health - Reproductive & Sexual Health Clinic 📞 UHG - 0466 376 158 📞 BHN - 0478 267 134 (Tuesdays & Thursdays)

Located at University Hospital Geelong (UHG) and Barwon Health North (BHN). The clinics are staffed by doctors and nurses with expertise in HIV, sexual and reproductive health.

Wellbeing and Mental Health Support

Rainbow Door - 📞 1800 729 367 | SMS 0480 017 246 | ✉️ [email protected]

10am - 5pm, 7 days

Free specialist helpline for LGBTQIA+ people, their families and friends. Provides information, support, advice and referral.

Switchboard  / Qlife - 📞 1800 184 527 | Webchat available at qlife.org.au

3pm - Midnight, 7 days

Peer-driven phone and webchat support for LGBTQIA+ people, their families, allies, and communities.

Thorne Harbour Health - 📞 03 9865 6700

Monday - Friday from 9am (closing times vary)

Supports the health and wellbeing of LGBTQIA+ communities through counselling, sexual health services, and community programs.

Drummond Street Services / QHub - 📞 03 9663 6733

Local counselling, peer support, and programs for LGBTQIA+ individuals, families, and young people.

Queerspace - 📞 03 9663 6733

Supported by Drummond Street Services and provides information and access to LGBTQIA+ health and wellbeing services.

Transgender Victoria - 📞 03 9020 4642

Information, advocacy, and referral for trans and gender-diverse people.

WIRE (Women's Information and Referral Exchange) - 📞 1300 134 130

Free support, referral, and information for women, non-binary and gender-diverse people across Victoria.

Community Safety and Inclusion

Victoria Police LGBTQIA+ Liaison Officers (LLOs) - 📞 5225 3100 (Geelong Police Station - ask for an LLO – names of LLOs on the website)

LLOs provide a safe contact point for LGBTIQ+ community members and advise Victoria Police on the needs and experiences of our communities.

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