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Support for LGBTQIA+ communities

Everyone deserves to feel safe, supported, and connected. Whether you’re looking for wellbeing or mental health support, information about local services, or someone to talk to, the services below can help.

LGBTIQA-services
This page is not an emergency response service. If you ever need urgent help, please contact these 24-hour services:  000 if in immediate danger, Lifeline - 13 11 14 - crisis support and suicide prevention, Safe Steps on 1800 015 188 family and domestic violence crisis support or 1800RESPECT - 1800 737 732 - support for people affected by domestic, family, or sexual violence.  

Wellbeing and Mental Health Support

  • Rainbow Door -📞 1800 729 367 | SMS 0480 017 246 | ✉️ [email protected]
    9:00am to 5:00pm, 7 days
    Free specialist for LGBTQIA+ people, their families and friends. Provides information, support, advice and referral.
  • Switchboard / Qlife - 📞 1800 184 527 | Webchat available at qlife.org.au
    3:00pm to midnight, 7 days
    Peer-driven phone and webchat support for LGBTQIA+ people, their families, allies and communities. 
  • Thorne Harbour Health - 📞 03 9865 6700
    Monday – Friday from 9:00am (closing times vary from 5pm-9pm)
    Supports the health and wellbeing of LGBTQIA+ communities through counselling, sexual health services, and community programs
  • Drummond Street Services -📞 03 9663 6733
    9:00am to 5:00pm, Monday - Friday
    Local counselling, peer support, and programs for LGBTQIA+ individuals, families, and young people.
  • Queerspace - 📞 03 9663 6733
    Supported by Drummond Street Services and provides information and access to LGBTQIA+ health and wellbeing services.
  • Transgender Victoria -📞 03 9020 4642
    Information, advocacy, and referral for trans and gender-diverse people.
  • Women's Information Referral Exchange Inc (WIRE) - 📞 1300 134 130
    9:00am to 5:00pm, Monday - Friday
    Free support, referral and information for all Victorian women, nonbinary and gender-diverse people.

Family Violence and Relationship Support 

  • Rainbow Door -📞 1800 729 367 | SMS 0480 017 246 | ✉️ [email protected]
    9:00am to 5:00pm, 7 days
    Free specialist for LGBTQIA+ people, their families and friends. Provides information, support, advice and referral.
  • Queerspace / WithRespect - 📞 1800 542 847
    9:00am to 11:00pm, 7 days
    Specialist support for LGBTIQ+ people experiencing family violence.
  • The Sexual Assault & Family Violence Centre - 📞 03 5222 4318
    9:00am to 5:00pm, Monday to Friday (plus 24-hour crisis response)
    Provides counselling, crisis care, and support for anyone affected by sexual assault or family violence.
  • The Orange Door - Geelong -📞 1800 312 820
    9:00am to 5:00pm, Monday to Friday
    Free service for people of all genders, cultures, and abilities seeking help with family violence, parenting support, and child wellbeing.
  • Meli - 📞 03 5226 8900
    9:00am to 5:00pm, Monday - Friday
    Offers counselling and programs for people experiencing family violence and those seeking to change their behaviour.
  • Barwon Community Legal Service - 📞 1300 430 599
    9:00am to 5:00pm, Monday - Friday
    Provides free legal help for people experiencing or recovering from family violence, including advice on intervention orders, family law, housing, and financial issues.

Community Safety and Inclusion

  • Victoria Police LGBTQIA+ Liaison Officers (LLOs) - 📞 5225 3100 (Geelong Police Station - ask for an LLO – names of LLOs on the website)
    LLOs provide a safe contact point for LGBTIQ+ community members and advise Victoria Police on the needs and experiences of our communities.

     

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