You might like to have separate accounts for your residence, business and community groups.

As long as each account is listed under a different username (email address), you can have separate accounts.

Click on your username (email address) on the top right hand side of the black navigation bar and select log out from the drop down list.

myGeelong is the City of Greater Geelong’s login area where you can manage your interactions with council and access information about some of the service you use.

When you are logged in to myGeelong, you will see a tile called email alerts. Your latest subscriptions will be listed here. 

If you want to add an alert, click on the add/manage alerts link and select the alerts according to your preferences.

It's even easier to remove an email alert - just click on the unsubscribe button.

If you forget your password, you can reset it by going to the Forgotton password page.

You will need to know the answer to your security question.

A temporary password will be emailed to you, it is valid for 24 hours. You will be required to change this once you login.

If you are having trouble and can't login to myGeelong, please:

• double check that your email and password are correct
• make sure you are connected to the internet
• double check you've actually created an account. If you have created an account, make sure you click the verification link in your verification email to create one.
• if your password is incorrect but you think you've entered it correctly, try the reset password link
• clear your browsing data (cookies, cache, etc)
• restart your browser.

If you still can't login please let us know.

You can:

• view your rate notices online and manage how you receive notices (email or post)
• update pet registration information
• manage your community directory listing
• manage sporting reserve bookings for your sporting club.

You can register for a myGeelong account via the registration page.

You will need to provide:

• an email address (this will be your username)
• a password (this can include upper and lower case letters, numbers - you must include a symbol, too)
• security questions and answers.

You will then receive a system generated email to complete the account registration process.

When you register for an account, we send you an email to confirm you have registered.

Try logging in using your email address. Regardless of whether there is an account or not, the system will let you know if you can't log in. This might be because you don't have an account, or it could be because you have used the wrong password.

If you’ve forgotten your password, you can request a new one.

Or you can try registering for a new account if you are unsure whether you have registered for myGeelong in the past.

Any person over 18 years of age can register.

Please to refer to the terms and conditions for full details.