You will need to:

1. visit one of our Customer Service Centres so that our staff can assist in completing an application form on your behalf
2. provide:
   • a signed letter explaining your circumstances (reason(s) why you are only now making the Claim)
   • your pension card for verification purposes
   • any other supporting documentation.

Your claim will be sent away to the relevant State Government Department for processing and you will be advised of the outcome in due course.