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Request nature strip mowing

We will investigate and action reports of overgrown grass on naturestrips that are fire hazards or affect visibility of traffic at intersections.

When you request nature strip mowing you will need to:

  • describe the issue
  • advise the location of the nature strip - you may prefer to select the address by dragging the map marker
  • attach any images and
  • if you want feedback tell us
    • your name
    • your contact email or phone.

Request nature strip mowing

Alternatively you may wish to speak with our Customer Service team.

Please note: We mow/slash nature strips that have been reported as overgrown and are a fire hazard (and are adjacent to developed blocks) once per year during the fire season.

Common Questions

If the damage on a nature strip is caused by a service provider, the damage should be repaired by the relevant service provider.

If it is unknown who caused the damage, please report the damage to us and we will investigate the matter further.

No, we will not maintain nature strips on a regular basis.

We will only repair safety issues on established nature strips. 

Yes - our NatureStrip Landscaping Guidelines webpage explains the alternative materials accepted by the City.


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