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Building information requests

You may require information from Council to assist with building permit applications, the sale and purchase of property or issuing protection works notices.

Copies of building permit documentation

You can request a copy of building permit documents relevant to your property. 

You need to be the owner of the property, or have written, signed authorisation from the owner to be able to request the plans.

Property Owner

  • If the property is owned by a company, a copy of the company search listing the individual director seeking the information must be provided. This is available from Australian Securities and Investments Commission (ASIC) website. The written request must be from the director on the company letterhead.

Authorised Agent

  • If you are an agent of the owner or a Lessee, the application must be accompanied by written consent from the current owner(s) of the property to make this application.

Owners Corporation

If the property is an apartment building, the Owners Corporation must request a copy of the plans/documents. The Owners Corporation Chairperson will need to provide evidence of their appointment with this request.

Step 1 - Submit your application

Complete and sign the relevant application form, including details of the building permit you are seeking. Submit your application form, including owner's consent and authorisation documentation if required, to [email protected].

Step 2 - Receive your invoice

Once your application is received, we will issue you with an invoice to be paid prior to a record search being conducted.

Step 3 - Confirm your selection

Following receipt of payment, we will provide you with a list of all permits within Council records applicable to your property. We will also provide a quote for any additional costs, such as archive request fees, to be paid prior to receiving your documentation.

Step 4 - Receive your documentation package

Once you have paid any additional costs, you can expect your documentation to be emailed to you within five to seven business days.

You will receive an electronic copy of the building permit and all associated documentation. Depending on the scope of works, this may include

  • Architectural/working drawings
  • Structural plans and computations
  • Occupancy and/or final certificates
  • Domestic building insurance
  • Homeowner warranty certificates

You are unlikely to receive any information in relation to electrical services and underground utilities such as plumbing, stormwater or what is contained in the easement of your property.

Prior to doing any work in your yard please consider contacting Dial Before You Dig.

We cannot guarantee what is contained in each file.  We will provide you all the relevant information that we have for the Building Permit.

If the building was constructed prior to 2013, we cannot guarantee the content of the files until it is retrieved from Council archives, which are stored off-site. The older the building works the less likely we will be able to retrieve information for you due to past record keeping practices.

Building information certificates

You can request a certificate that includes details relating to building permits, notices and orders, designated special areas and/or mandatory inspections. 

This may be required when applying for a building permit or when buying and selling property. 

Subject to Regulation 51 of the Building Regulations (2018), there are three different types of certificates.

Regulation 51.1 certificate (building permit details)

  • Building permit, occupancy and/or final certificate details
  • Building notice and/or order details
Regulation 51.1 certificates are commonly requested for the purchase/sale of property and often form part of a Section 32 statement provided by real estate agents.

Regulation 51.2 certificate (designated special areas)

  • Land liable to flooding
  • Land subject to termites
  • Land subject to snowfall
  • Land with a specified BAL level
Regulation 51.2 certificates are commonly requested to prepare for building and construction works and will often form part of a building permit application.

Regulation 51.3 certificate (inspection details)

  • Mandatory inspection approval dates
Regulation 51.3 certificates are very rarely requested as the information is not commonly utilised. Please check this is the information you require before submitting a request.

We are pleased to advise that a new online application form for Regulation 51 Building Information Certificates is now live.

All requests for certificates are to be submitted via our online portal as applications submitted by email will no longer be required or accepted.

Step 1 - Log in to your ePathway account

You must be a registered user with an active ePathway account to request a certificate. 

If you do not have an ePathway account, you will need to submit a registration request to create your account.

Step 2 - Submit a certificate request

  • Once logged in, select 'Certificates' and click 'New Certificate' to access the online form, select your certificate type and submit your request.

Step 3 - Receive your certificate

  • , your certificate will be sent to you electronically within five business days for standard requests or within 24 business hours for fast-tracked requests. 

Please note: the information provided is current only on the day of issuance, as the details within are subject to change at any time.

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Property ownership details for protection works

You can request the postal address and/or contact details of adjoining owners for the purpose of serving protection works notices. 

Your appointed building surveyor will determine if and when this is required when assessing your building permit application.

Step 1 - Submit your application

Complete and sign the relevant application form below and submit to [email protected] along with 

  • a Form 1 - copy of your building permit application
  • a Form 6 - determination that protection works is required, which is provided by the relevant building surveyor.

Step 2 - Pay your invoice

Once your application is received, we will issue you with an invoice to be paid prior to a record search being conducted.

Step 3 - Receive adjoining owner details

You will receive the requested information within five business days following receipt of payment.

Application forms

Copy of building documentation application 105 KB | docx
Property ownership details - application form 117 KB | docx
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